1. Introduction & Overview

This Privacy Policy outlines how DigiLoft (“the Platform”, “We”, “Us”, or “Our”), an independent digital enterprise managed in an individual proprietary capacity by Md Rajib, collects, handles, processes, and protects the personal information of individuals (“Users”, “Clients”, or “You”) who visit and purchase products from DigiLoft.shop.

We operate in compliance with Section 43A of the Information Technology Act, 2000 (India) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By using this website, you acknowledge and agree to the terms detailed in this policy.

2. Information We Collect

To process your software license orders and deliver activation keys instantly, we collect the following limited data streams:

  • Personally Identifiable Information (PII): Name, email address, physical/billing address, and phone number (explicitly provided by you during checkout).

  • Transactional & Payment Data: All payment transactions are securely handled, processed, and routed through authorized, PCI-DSS compliant third-party payment gateways (such as Razorpay, Cashfree, or Paytm). DigiLoft does not see, store, or host your raw financial data, credit/debit card numbers, CVVs, or UPI PINs.

  • System & Technical Logs: We automatically collect basic telemetry such as your IP address, browser type, device information, and browsing behavior to maintain security and keep the website functional.

3. How We Use Your Information

Your data is used strictly for operational fulfillments:

  • To process payments and automatically deliver genuine software license keys to your email or WhatsApp dashboard.

  • To provide dedicated, human-led technical support via WhatsApp if you encounter activation issues.

  • To detect, investigate, and prevent fraudulent transactions or malicious bot attacks on our payment gateway.

4. Zero Data Selling & Restricted Sharing

We have a strict policy against data exploitation:

  • We never sell, rent, lease, or trade customer databases to third-party marketing companies.

  • Your data is shared exclusively with our core, essential service partners required to complete your order (the payment processing engine and automated WhatsApp/email delivery systems).

  • We may disclose information if legally mandated to do so by a judicial court order or government regulatory agency in accordance with Indian jurisprudence.

5. Technical Data Security

We employ industry-standard protection measures to keep your data safe:

  • Mandatory SSL Encryption: The entire DigiLoft.shop website uses 256-bit Secure Sockets Layer (SSL) encryption to ensure all information transmitted during checkout is secure.

  • Database Isolation: All administrative customer order logs are kept confidential, isolated behind secure firewalls, and accessible only to the platform operator (Md Rajib).

6. Cookie Policy

We use cookies (small text files saved on your browser) to ensure your shopping cart remembers selected items and to stabilize user login sessions. You can disable cookies at any time via your individual browser settings; however, doing so may impact your ability to complete a checkout smoothly.

7. Your Legal Rights

You maintain active control over your records. You have the right to request a copy of the data we hold on you, request a correction to inaccurate contact information, or demand the permanent deletion of your customer profile. To execute these rights, contact the site operator directly at support@digiloft.shop. Valid requests will be processed within 7 business days.

8. Changes to this Policy

This Privacy Policy may be updated periodically to align with shifting digital commerce rules and operational changes. The latest updated version will always be live and accessible right here on this page.

đź“Ť Operational Contact & Governance

For privacy-related questions, data removal requests, or customer support, please contact the platform owner directly:

  • Platform Name: DigiLoft (Independent Proprietary Platform)

  • Proprietor Name: Md Rajib

  • Operational Desk Address: Village: Bhorkulagachh, Post Office: Daspara, VTC: Dograsani, Sub‑District: Chopra, District: Uttar Dinajpur, State: West Bengal, PIN Code: 733207, India.

  • Official Helpdesk: +91 9733882926 (Authorized WhatsApp Business)

  • Support Email: support@digiloft.shopv